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  1. Courses
  2. First Principles Thinking for Business Process Redesign
  3. 21 · Session 4 Interpret evidence and decide the next step
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Home └First Principles Thinking for Business Process Redesign └21 · Session 4 Interpret evidence and decide the next step

First Principles Thinking for Business Process Redesign

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Course content
  • 01 Foundations and evidence
    • 00 · Start with the reasoning
    • 01 · Define the outcome and boundary
    • 02 · Decompose functions before drawing the future process
    • 03 · Build an evidence ledger
    • 04 · Separate obligations from inherited constraints
  • 02 Principles and reconstruction
    • 05 · Write principles that can guide a design
    • 06 · Rebuild with genuinely different mechanisms
    • 07 · Compare designs without hiding the tradeoffs
    • 08 · Design a test that could prove the idea wrong
  • 03 Facilitation and scope
    • 09 · Facilitate rigorous challenge
    • 10 · Keep the work within its decision boundary
  • 04 Practice and assessment
    • 11 · Work through customer onboarding
    • 12 · Transfer the method to a purchasing decision
    • 13 · Capstone service request redesign
    • 14 · Assess learning and plan transfer
    • 15 · Individual knowledge check 10 xp
  • 05 Worksheets and facilitator resources
    • 16 · Participant worksheets W1 to W11
    • 17 · Facilitator guide and assessment rubric
  • 06 Optional application coaching
    • 18 · Session 1 Review the problem and its foundations
    • 19 · Session 2 Challenge principles and alternatives
    • 20 · Session 3 Review the test before action
    • 21 · Session 4 Interpret evidence and decide the next step

21 · Session 4 Interpret evidence and decide the next step

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Optional 60-minute application session. Bring the specified artifacts and work with a peer or coach. Do not treat a prepared plan as an authorized live test.

Bring: observations, deviations, missing data and W10. Agenda: 10 compare prediction and observation; 20 examine alternative explanations and adverse results; 15 revise premises and design; 10 decide stop, revise or expand; 5 record personal learning. Ask: “What did we learn about the mechanism?” “Where does the evidence stop?” Output: a decision record with changed beliefs, limits and next owner. If results are unavailable, review readiness and plan the later result review; do not invent completion.

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