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First Principles Thinking for Business Process Redesign

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15 · Individual knowledge check

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1. Which statement best frames an outcome?
Install a routing tool Give an eligible requester a correct decision and clear next action Copy the market leader’s process
2. Everyone agrees that only managers may assign work. What is this evidence of?
A universal first principle A measured causal relationship A shared belief that needs its source and scope checked
3. What should be decomposed first?
Necessary functions and information dependencies The future software menu The preferred supplier’s feature list
4. A policy is inconvenient but currently applicable. What is the sound response?
Remove it during the experiment Ignore it in scoring Preserve it and identify the authority needed for any change
5. Which statement is closest to a bounded design principle?
We must use one portal Given the activation rule, verified identity and authorization must precede activation All human review is waste
6. Three tools reproduce the same flow. What has been explored?
Three necessarily distinct operating models The need for all existing approvals Tool variants within one underlying mechanism
7. The best weighted score fails a mandatory condition. What follows?
It is unacceptable as currently formulated Its speed score overrides the failure Increase the weights until it wins
8. A small pilot has zero observed errors. What can you conclude?
The error probability is zero There were zero observed errors in the defined sample The process is ready for unlimited rollout
9. A senior SME says an option can never work. What is the best facilitator response?
Which premise fails, and what evidence would test it? Tell them to be more innovative Vote immediately
10. Which finding most directly demonstrates learning from a test?
The workshop was enjoyable The original idea remained popular The team revised a material premise in response to evidence