ISO 9000 Quality System Development
Achieving ISO 9001:2015 Compliance and Certification
Welcome to our comprehensive course designed to guide your management and team through the step-by-step process of achieving ISO 9001:2015 compliance and certification. By the end of this course, your company will not only understand the standards but will also have developed a tailored Quality Management System (QMS) with all required documents and records for ISO 9001:2015 compliance.
The course is structured into four main stages, each focusing on different aspects of the QMS:
Stage 1: Establishing the Foundation of Your QMS
- Procedure for Document and Record Control
- Develop a system to control both internal and external documents and records.
- Quality Policy
- Formulate a policy that reflects your commitment to quality.
- Quality Objectives
- Set measurable quality objectives.
- Quality Manual
- Create a manual that outlines your QMS processes.
- Procedure for Context of the Organization
- Identify internal and external factors that affect your QMS.
- Procedure for Competence, Training, and Awareness
- Establish a system to ensure competency and awareness among employees.
- Procedure for Addressing Risks and Opportunities
- Implement a process for risk assessment and opportunity identification.
Stage 2: Operational Processes and Customer Orientation
- Sales Procedure
- Develop a process for managing customer requirements and feedback.
- Procedure for Design and Development
- Set up a system for controlling the design and development of products/services.
- Procedure for Purchasing and Supplier Evaluation
- Create a procedure for evaluating and selecting suppliers.
Stage 3: Execution of Production and Services
- Procedure for Production and Service Provision
- Implement a process for the production and delivery of products/services.
- Warehousing Procedure
- Establish a procedure for product storage and handling.
- Procedure for Management of Nonconformities and Corrective Actions
- Develop a system for handling nonconformities and implementing corrective actions.
Stage 4: Continuous Improvement and Performance Evaluation
- Procedure for Equipment Maintenance
- Set up a maintenance plan for equipment.
- Procedure for Measuring Customer Satisfaction
- Implement a process to assess and enhance customer satisfaction.
- Procedure for Internal Audit
- Develop an internal audit process to evaluate QMS compliance and effectiveness.
- Procedure for Management Review
- Establish a management review process to oversee QMS performance.
- Interactive Workshops: Hands-on sessions to develop each part of your QMS.
- Expert Guidance: Industry experts will provide insights and feedback.
- Customized Documentation: Templates and tools to create your QMS documents.
- Real-World Scenarios: Practical exercises simulating real business challenges.
- Continuous Support: Access to consultants for queries and support.
Upon completion, participants will:
- Have a complete ISO 9001:2015 compliant QMS tailored to their organization.
- Be equipped with the knowledge and skills to maintain and improve the QMS.
- Be prepared for the ISO 9001:2015 certification audit.
This course is ideal for organizational leaders, quality managers, and team members involved in the development, implementation, and maintenance of a QMS.
The course duration will be tailored based on the organization's size and needs.
Embark on this journey to not only achieve compliance with ISO 9001:2015 but to also embed a culture of quality and continuous improvement within your organization. This course is your pathway to establishing a robust, effective, and efficient QMS.
What ISO9001:2015 says
Procedure for Document and Record Control